Store Policy

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  • Free Shipping on orders over $59 (Use code SHIP59). Some products are excluded. Valid for all the 48 contiguous states.

Shipping To Canada

Yes we ship to Canada. Canadian customers may have to pay Custom and/or import fees to get delivered to your Canadian address. Fees may vary from additional $25 to $50. If your your shipment is under $40 CAD, you may not have to pay any duties or taxes.
Charges includes:
  • Government Charges
    Duty
    HST or GST + PST
    Excise
  • Other Government Charges
  • UPS Customs Brokerage Charges
    Brokerage Fee
    Brokerage GST/HST

Free Shipping Offer is not valid to Canada.

Address Corrections

Please double check your shipping address before completing your order. If any aspect of the shipping address needs to be changed after the order leaves our warehouse extra fees will be charged.

Return Policy
NO Restocking Fees!

You may exchange or return product for a refund (excluding shipping and handling charges) within 30 days of receiving the item. (See additional terms below)

All items must be in new, and unused condition. Items used in any manner are not returnable.

If you are returning an item in which we paid the shipping/handling charge you will be responsible for the outbound shipping charge that we, as the shipper, incurred to have your order delivered. This amount will be deducted from your refund.

The following items are not returnable; special orders, dubo mala and t-shirts.

We are not responsible for shipping cost(s) incurred on any products(s), no matter the reason for the return.

Payment Methods
We accept the following major credit cards: Visa, MasterCard, American Express, and Discover.

Ordering Policies
All orders are subject to our approval. We reserve the right to limit quantities and to cancel any order. We are not responsible for illustrational and typographical errors.

Any orders placed online that are later cancelled by customers, will be subject to a 5% processing fee. Orders that are cancelled after shipment will be subject to our return policy outlined above.

Pricing and Sales Tax
Maryland residents must add 6% sales tax.

Privacy Policies
Your Privacy Is Important!

We are committed to protecting your privacy. We use the information we collect about you to process orders and to ensure that we provide you with the best services to suit your needs.

Our Privacy Policy is Simple

We will never disclose, share, sell or trade any personal or individual information that we collect to third parties other than in the course of completing a transaction that you have requested or in response to an investigation involving legal matters. To protect your information we use Secure Sockets Layer (SSL) on all check out pages. SSL is an advanced encryption technology that safeguards your personal information and guarantees your privacy.

What We Collect and Where Do We Collect It?

All users of our site are free to explore most of the site without providing any personally identifiable information to us. In the following instances you will need to provide personally identifiable information:

Placing an order - At that time, users will be asked to provide certain information, such as name, address, e-mail and, where appropriate, credit card information in order to make a purchase. All information collected is encrypted using SSL technology to provide the highest level of security.

Contacting us via email - We collect your e-mail address when you contact us by e-mail so that we may respond to your e-mail. We may use this address to occasionally send information regarding sales that we think may be of interest to you. If you decide to be removed from this list simply send an email to our Newsletter Department with the word 'remove' in the subject line. You will quickly be removed from our email list.

As with most web sites, we monitor how users travel through our site so that we can develop a better understanding of the areas of greatest interest. This helps us produce a more user friendly site that is better suited to our customer. No personally identifiable information is gathered simply an aggregate of user traffic.

Do We Sell, Trade or Disclose Your Personal Information?

No. We do not disclose, share, sell or trade any personal or individual information that it collects to third parties other than in the course of completing a transaction. For orders that are ‘drop shipped’ for example, we may release your name, address, e-mail address and phone number to one of our suppliers who will be shipping the item directly to you. This information will be kept private by the 'drop shipping' company.

We use Secure Sockets Layer (SSL) on all check out pages. SSL is an advanced encryption technology that safeguards your personal information and guarantees your privacy.

Disclosures Required Under Law

We will disclose personal information or information collected on about your use of the site in response to valid requests by legal authorities or in order to comply with the legal process.

If you have any questions or feedback you would like to share with us please email us at contact@nepalemarket.com